Getting Started
What is Control+?
In today's digital world, threats like data leaks, scams, and phishing attempts are becoming more sophisticated every day. Most people don't realize how exposed their personal information can be — or how easily scammers can target their entire family. Control+ was created to change that. We believe that everyone deserves to feel safe and confident online, without needing to be a cybersecurity expert. Our Mission: Real Protection for Real People At Control+, our mission is simple: to protectPopularHow to download the Control+ App on an Apple iOS or Android Device
Getting started with Control+ is quick and easy. Just follow the steps below to install the app on your device. 🍏 For Apple iOS Devices (iPhone or iPad) Download on the App Store Tap the link above to open the App Store. Tap Get to install. Confirm with your Apple ID or Face ID. Once installed, open the app and sign in to your account. 🤖 For Android Devices [Download on Google Play](https://play.googlePopularGetting Started With Control+ — How to Make Everything Work Properly
Welcome to Control+! This guide walks you through the most important setup steps to make sure your protection is fully active and working correctly from the start. ⚠️ Many protections require permissions and settings to be enabled manually on your phone. If setup is incomplete, some features may not work properly. Step 1 — Download and Log Into the Correct Account If you did not receive a download link, install the official Control+ app directly from the App Store or Google Play. Open theFew readers
Features
How to add a family member?
With Control+, you can protect your loved ones so everyone stays safer online together. The Family feature is available as a one-time purchase and does not renew automatically. Your family members will have access for as long as your subscription lasts, with no additional payment required. 👥 How to Add Family Members Open the Control+ app and tap Family in the bottom navigation menu. Select an available member slot and enter their email address and phone number. Make sure the emaPopularHow Can I Activate Call Protection on My phone?
Call Protection is a feature in Control+ that helps monitor and block suspicious calls automatically. How to Activate Call Protection Open the Control+ app and go to the Home screen. Scroll down to Your services and tap Call Protection. If it shows Inactive, tap Set up to activate it. If it shows a toggle instead, turn the toggle on. On iPhone, you may also need to enable the Control+ extension: Open Settings → Phone → Call Blocking & Identification. TSome readersFeatures Overview
Here's What Control+ Can Do to Keep You Protected Control+ helps protect your personal information and reduce scam exposure through the following features: 🗑️ Data Broker Removal Data Broker Removal identifies and scrubs your personal information from "people search" sites and marketing databases. Control+ automatically sends opt-out requests on your behalf to remove your home address, phone number, and family details from the web. This reduces your digital footprint and makes it harderSome readersHow to Turn Off Call Silencing?
Control+ is designed to filter spam and fraudulent calls, not legitimate ones. If a call you wanted to receive didn't come through, it may have been flagged as suspicious. Add that number to your Unblocked Phone Numbers list so it always rings through. If all incoming calls stopped ringing or you cannot hear calls, restart your phone and temporarily turn Call Protection off and then back on to check whether the issue is related to the feature. Steps to Unblock a Number Open the CoFew readersCan I install Control+ on My Laptop?
Control+ is designed primarily to protect your mobile experience and is currently available as an app for iOS and Android smartphones and iPad. Installation on Laptops and Desktops At this time, Control+ does not support installation on laptops or desktop computers. The app's features are optimized for mobile devices — including protection for mobile browsers, SMS, and calls — which aren't applicable on most laptops or desktops. Browsing Protection protects the browsers on the phone or iPaFew readersIs the App Supposed to Be Actively Running in the Background?
Control+ is designed to run actively in the background to provide continuous protection and monitoring, even when the app is closed or you are not actively using it. Why It Runs in the Background Real-time monitoring: Control+ continues monitoring for scams and data leaks and protecting your personal information without requiring the app to stay open on screen. Safe browsing: Browsing Protection checks websites in real time as you open them, so Control+ needs to stay active in tFew readersHow to Activate SMS Protection in Control+
Unwanted text messages are one of the most common cyber threats today. Hackers use them to trick people into clicking malicious links, sharing personal information, or downloading harmful apps. To protect you from these risks, Control+ offers SMS Protection, which automatically filters suspicious messages and sends them to your Junk folder. Note: SMS Protection is currently available on iOS only. It is not supported on Android devices, including Galaxy phones, so the SMS ProtectionFew readersDoes Control+ Check for Viruses? Do you have Antivirus?
Control+ is not an antivirus system and does not scan for or remove viruses from your device. Its main purpose is to protect your personal data and privacy, not to provide traditional malware protection. What About Dangerous Websites? Control+ includes Browsing Protection, which checks the websites you open and blocks ones known to be malicious or used for phishing and fraud. This helps stop you from landing on a scam page or a site that tries to push harmful downloads. However, it doesFew readersIs Family Protection included in my plan?
Family Protection is included in select Control+ plans and allows you to protect up to 4 family members under a single subscription. The standard subscription provides personal protection for the account holder; family members require a Family Protection add-on or a plan that includes Family Protection. In one confirmed offer, the add-on is a one-time payment with no recurring charges, and it remains active while the main subscription is active. Pricing and availability can vary by billiFew readersWhere is the “Allowlist” and "Blocklist" in Control+?
Control+ has two allowlists: one for phone numbers (Call Protection) and one for websites (Browsing Protection). 📞 Phone Number Allowlist and Blocklist (Call Protection) The phone number Allowlist lets you allowlist trusted numbers so they will never be blocked. Open the Control+ app and go to the Home screen. Tap Call Protection under Your services. You will see options to manage Blocked and Unblocked numbers. Tap Unblocked numbers — this is youFew readersWhy Didn’t Control+ Block All Calls Immediately?
We completely understand how frustrating spam and scam calls can be — especially when they continue after installing protection. Many customers expect all unwanted calls to stop instantly, but modern spam systems unfortunately don't work that way. 📞 Why Spam Calls Still Appear Scammers constantly change and rotate phone numbers. Many spam operations use: Spoofed numbers that appear to come from legitimate sources Temporary numbers that are discarded after use Automated robocall systemsFew readersCan I add my Ipad to my account?
Adding your iPad to your Control+ account is simple and keeps your protection running seamlessly across your devices. Step 1: Download the Control+ App Open the App Store on your iPad. Search for Control+. Download and install the app. Step 2: Log In to Your Account Open the Control+ app. Tap Log in. Enter the email and password associated with your existing Control+ account. Once logged in, your iPad will sync instantly with your account. Step 3: Enjoy KFew readersHow often does Control+ scan for new exposures?
Control+ is designed to provide continuous, ongoing protection — not just a one-time scan. Here's how our scanning works across each feature. 🛡️ Identity Protection & Dark Web Monitoring Our system continuously monitors dark web databases and known breach sources for new exposures linked to the email addresses and phone number in your profile. The initial scan runs in the background and typically takes 2–5 business days to complete. The progress percentage reflects the process of identifyinFew readersWhat is Identity Protection and how does it work?
🔍 What Does Identity Protection Do? Dark web monitoring: Our system continuously scans dark web databases and known breach sources to check if your email address, phone number, or other linked personal information has been exposed. Breach alerts: If your information is found, you'll receive an immediate notification explaining what was detected, such as your name, address, or passwords, so you can take action quickly. Ongoing protection: Identity Protection doesn't run justFew readersCan family members see each other's data?
Your privacy is important to us. Family Protection is designed to protect everyone individually while giving the plan owner visibility over the protection progress. 🔒 What the Plan Owner Can See When you add family members to your plan, you can see: Whether each member has accepted their invitation and activated their protection. The overall status of their protection (active or inactive). Their data broker removal progress — including which brokers have been processed and their curreFew readersCan I Switch Apps While Control+ Is Searching for Data Breaches?
You can absolutely switch to another app while Control+ is searching for data breaches. The scan runs in the background, so it won't stop just because you're using a different app. Your protection remains active and the process continues smoothly even when Control+ is not in the foreground. Tips for Best Results Keep Control+ running in the background: This ensures all checks can complete without interruption. Check progress anytime: Open the app and go to the Home screen toFew readersHow to Remove a Family Member
You can remove a family member from your plan at any time directly within the app. How to Remove a Family Member Open the Control+ app and tap Family in the bottom navigation menu. Select the family member you want to remove. Tap Remove Member and confirm your decision. Repeat these steps for each family member you want to remove. Once removed, that member will lose access to Control+ protection immediately. Their seat will become available and you can invite a new family mFew readersCan I Protect Multiple Phone Numbers?
Yes — multiple phone numbers can be protected with Control+, but the setup depends on your subscription type. 📱 Regular Protection Plan A standard individual Control+ subscription protects: One primary phone number One user profile This is designed for personal use on a single main number. If you change your phone number, our support team can help update the protected number connected to your account. 👨👩👧 Family Protection If you'd like to protect multiple phone numbers — such aFew readersIs Call Blocking available for Android?
Great news — Call Protection is now available on both Android and iOS! It helps monitor and block suspicious calls automatically. How to Activate Call Protection Open the Control+ app and go to the Home screen. Scroll down to Your services and tap Call Protection. If it shows Inactive, tap Set up to activate it. Once activated: We will monitor your incoming calls. Calls that appear suspicious will be automatically blocked. You will receive a notification wFew readersCall Screening — FAQ
What is Call Screening exactly? It silences calls from numbers that aren't in your contacts, has our AI secretary ask who's calling and why, and notifies you only if the message matters. See What Is Call Screening? (How It Works) for the full flow. Who can use it? Currently US-based iPhone users only, on most major carriers with call forwarding support. We can't guarantee carrier support in advance — only after you run the setup test call. Roughly 5% of setups aren't eligible todaFew readersHow to Turn On Call Screening
Before you start Availability: iPhone users in the US only, on most major carriers. A small number of carriers don't support the call forwarding Call Screening relies on — we can't confirm in advance which ones; you'll find out when you run the test call in Step 4 below. This affects roughly 5% of setups. Call Screening replaces carrier voicemail for unknown callers. If there's an automated number you rely on (pharmacy, bank, school), save it as a contact first so it keeps rinFew readersCall Screening: Managing Screened Calls & Notifications
Where to find everything Open Control+ → Call Protection. Your spam-blocking (Call Protection) and Call Screening toggles both live here, so you can see and manage them together. The Screened Calls log Tap Screened Calls to see every unknown call that went through screening — including calls that didn't trigger a notification. Each entry shows the number, a snippet of what was said, and the time. What a notification looks like When a screened call matters, you get a push notificFew readersWhat Is Call Screening? (How It Works)
Call Screening is a Control+ feature for iPhone users in the US that stops unknown callers from interrupting you — without making you unreachable to people who actually need to reach you. 📞 How it works Someone in your contacts calls → your phone rings normally. Screening never applies to saved contacts. An unknown number calls → your phone stays silent, and the call is forwarded to your Control+ secretary. Our AI secretary answers, lets the caller know the call may be screenFew readers
Why Is My Protection Not 100%?
Control+ provides multiple layers of protection, but your score will only reach 100% when all available features on your device are active. Here's how to check and enable them. Check Your Protection Features Open the Control+ app and go to the Home screen. Find Your services. Check the status of each feature. Any feature marked Inactive or Set up needs your attention. Enable the available features: Identity Protection, Call Protection, Browsing Protection, and, oSome readersWhy Am I Receiving Emails from Data Brokers?
If you've received an email from a data broker — such as Hightouch for example — asking you to verify your email address, don't worry. This is a normal part of the data removal process. Why This Happens Some data brokers require additional confirmation from you to process removal requests. These emails are part of their standard privacy procedure to ensure the request is legitimate. Control+ initiates the removal on your behalf, but certain brokers need your direct confirmation to compFew readersWhat Is Browsing Protection? (How It Works)
Some websites are built to trick you into sharing personal information — your name, email address, home address or bank details. Scammers often copy the look of trusted companies like eBay or Walmart, so a fake page can be very hard to spot. Browsing Protection checks the websites you visit and steps in before you share anything. 🌐 How It Works You open a website in your browser — or, on iPhone, by tapping a link inside an app such as Instagram or Facebook. Control+ checks the webFew readersBrowsing Protection — FAQ
Is Browsing Protection included in my subscription? Yes. Browsing Protection is included in all Control+ subscriptions. Does it work on iPhone and Android? Yes, Browsing Protection is available on iPhone, iPad and Android. Does it work on laptops or computers? No. It works on the phone or iPad where Control+ is installed. Websites you open on a laptop or desktop computer are not checked. Which browsers does it work with? All browsers on iPhone and iPad, and most browsers on AnFew readersWhich Browsers Does Browsing Protection Cover?
Browsing Protection checks the websites you open on the phone or iPad where Control+ is installed. It works on both Wi-Fi and mobile data, and in Private / Incognito tabs. 🍏 iPhone & iPad All browsers — Safari, Chrome and any other browser you use In-app browsers — when you open a link inside apps like Instagram or Facebook 🤖 Android Browsing Protection works with most browsers, including: Google Chrome Google Search app Samsung Internet Firefox MicrosoftFew readersHow to Turn On Browsing Protection (iPhone & Android)
Before you start: make sure you're logged in and have the latest version of Control+ installed. 🍏 iPhone & iPad Open the Control+ app and go to the Home screen. Tap Browsing Protection. Read the short introduction ("Staying safe online") and tap Next → Done, or tap Skip. Turn Browsing Protection on. If iOS asks for permission, tap Allow. Go to your iPhone Settings → General → VPN & Device Management → DNS and make sure Control+ is selectedFew readersA Website Was Blocked — What Should I Do?
If a website opens as a blank page and you receive a notification from Control+, Browsing Protection rated the site dangerous (red) and blocked it to protect your data and device. ✅ What We Recommend Don't try to get around the block. In most cases the website is a phishing or scam site — even if it looks like a company you know. If you reached the site from a text, email or social media message, don't reply to the sender and don't click other links from them. If you alreaFew readers