Performance questions and issues
What should I do if someone has access to my calendar?
What to do if someone has access to your calendar If someone has added events to your calendar without permission, take these steps: Delete unwanted events individually. Open your calendar and remove any events you do not recognize. Review calendar sharing settings. Open your calendar settings, review who has access, and remove any person or account you do not recognize. Check for suspicious calendar subscriptions. Look for subscribed calendars you do not recognize and uFew readersI joined Control+ and some of my emails were deleted, why?
We understand this is concerning. Control+ is not designed to access your email inbox or modify your emails. We only use your email address as a reference to scan for data breaches and to alert you if your information appears in known compromised databases. This helps protect you from identity theft and scams, but it does not involve any access to your email account or messages. What to Do If You're Missing Emails If you're missing important emails, we recommend checking the following foldeFew readersI’m still getting a lot of spam messages. Isn’t this app suppose to block them?
We understand how frustrating spam messages can be. While Control+ works hard to reduce your exposure over time, it's important to know how our protection works and what you can do right now to stay safer. What Control+ Does to Protect You Control+ doesn't directly block emails — to keep your inbox private and under your control — but we work behind the scenes to reduce spam at the source and protect you if you open a bad link. The data removal process works in the background and may take tPopularMy App crashes - what should I do?
If your app keeps crashing or closing unexpectedly, here are a few steps to try before reaching out to our support team. 🔧 Troubleshooting Steps 1. Make sure your app is updated Open the App Store or Google Play and confirm you have the latest version of Control+ installed. Updates often include important fixes for crashes and stability improvements. 2. Restart your device A simple restart clears temporary glitches and refreshes your device's memory. After restarting, open the app agFew readersMy Internet Is Not Working With Control+ On
Control+ does not slow down or limit your internet connection. However, Browsing Protection checks the websites you open at DNS level (the step where your phone looks up a website's address). This means it can affect whether certain websites load. First, check whether a website was blocked on purpose If only one website doesn't open and you see a blank page, Browsing Protection may have blocked it because it was rated dangerous (red). You'll also receive a notification from Control+Few readersMy phone is too slow with Control+
We understand how frustrating it can be when your device feels slower than usual. Control+ is designed to run efficiently in the background, so significant slowdowns are uncommon. If you're noticing reduced performance, there are several common causes worth checking. Common Causes of Slowdowns Device performance: Low memory or storage can affect overall speed. Background processes: Other apps, browser extensions, or open tabs running in the background may interfere. **NetworkFew readersHow can I secure my TikTok profile from unauthorized changes?
How to Secure Your TikTok Profile from Unauthorized Changes If someone is changing your TikTok profile without permission, secure the account using TikTok’s own security settings. Control+ does not manage TikTok profiles or prevent changes inside other apps. Change your TikTok password immediately. Use a strong, unique password that you do not use for other accounts. Enable two-factor authentication (2FA) in TikTok settings. This adds an extra security step when someone tries tFew readersHow to troubleshoot games that are not loading ads on an iPhone
Some games rely on advertising content to unlock rewards, extra lives, or certain features. If ads cannot load, the game may appear to freeze or stop progressing. Try the Following Steps Close and reopen the game. Make sure your phone is connected to the internet. Check the App Store or Google Play for updates to the game. Restart your phone. If the issue continues, uninstall and reinstall the game. Make sure your game progress is saved first. Check Browsing Protection CFew readersWhy did you block my friend on Facebook/Telegram/etc?
Control+ does not block people, contacts or accounts on Facebook, Instagram, Telegram, WhatsApp or any other app. It cannot see your conversations, contacts or social media accounts. 🛡️ What Control+ Does Control+ is designed to protect you from: Spam and fraudulent calls and messages Data leaks on the dark web Data broker exposure of your personal information Dangerous websites: Browsing Protection checks websites you open, including links you tap inside apps such as InstagFew readersWhat should I do if I have been scammed by a fraudulent company?
If you believe a company has scammed you, act quickly and avoid giving the company any more money or access to your devices or accounts. Immediate Steps Do not pay additional fees. Do not send more money to unlock funds, complete a process, or settle a demand. Be especially cautious if the company pressures you or requests remote access to your phone. Contact your bank or payment provider immediately if you have already paid. Ask whether the payment can be stopped, reversed, orFew readersHow can I opt out of marketing communications with Whitepages?
Whitepages may contact you directly during the removal process and ask for details to locate the correct listing. Reply with the exact listing URL, plus the full name, phone number, and address exactly as they appear on the listing. These requests are part of the broker’s normal verification process and do not necessarily mean the removal failed. Control+ can initiate the removal request on your behalf, but some data brokers require your direct confirmation or additional information before compFew readersWhy Does Data Broker Scan and Removal Take So Long?
Data broker scanning and removal is an ongoing process, and it's completely normal for it to take longer than expected. Our process is designed to locate your information on data broker databases and submit removal requests on your behalf — and it doesn't stop after the first scan. ⏱️ Initial Scan & First Removals The initial phase typically takes 2–5 business days. During this time, we: Scan data broker sites to identify where your personal information may appear. Send the first rouPopular