Articles on: Troubleshooting

I’m still getting a lot of spam messages. Isn’t this app suppose to block them?

We understand how frustrating spam messages can be. While Control+ works hard to reduce your exposure over time, it's important to know how our protection works and what you can do right now to stay safer.


What Control+ Does to Protect You

Control+ doesn't directly block emails — to keep your inbox private and under your control — but we work behind the scenes to reduce spam at the source. The data removal process works in the background and may take time because each data broker processes removal requests individually:

  • 🗑️ Data Broker Removal — removing your personal information from broker databases so spammers can't easily buy your details.
  • 🛡️ Dark Web Monitoring — alerting you if your email appears in known data breaches.
  • ✉️ SMS Protection — automatically filtering suspicious and fraudulent text messages (iOS only).
  • 🗑️ Data Broker Removal — removing your personal information from broker databases so spammers can't easily buy your details.
  • 🛡️ Dark Web Monitoring — alerting you if your email appears in known data breaches.

What You Can Do Right Now

Even with protection in place, some spam may still get through. Here's how to stay safe:

  • 🚫 Don't click suspicious links or open attachments, even if the message looks convincing.
  • 📧 Mark emails as spam in your email app — for repeat offenders, use your email app's Block Sender option to filter future messages from that address. This is done in your email application, not in Control+.
  • 🔒 Enable two-factor authentication (2FA) — even if someone gets your password, they won't be able to log in without the second step.
  • 🔑 Use strong, unique passwords — avoid reusing passwords across sites. A password manager can help.
  • 📱 Keep your apps and device updated — many scams exploit outdated software.
  • 📱 For unwanted texts: keep SMS Protection enabled. On iPhone, go to Settings → Messages → Unknown & Spam, enable Filter Unknown Senders, and select Control+ as the filtering app. You can also report new spam numbers or send screenshots to Control+ for review; political and mass-text campaigns may rotate through new numbers, so blocking one sender may not stop the campaign.
  • 📞 For unwanted calls: confirm Call Protection is active under Home → Your services, and report the numbers that get through. If a legitimate number is blocked, add it to the app's allowlist/unblocked list.
  • 🔒 Enable two-factor authentication (2FA) — even if someone gets your password, they won't be able to log in without the second step.
  • 🔑 Use strong, unique passwords — avoid reusing passwords across sites. A password manager can help.
  • 🗑️ When in doubt, delete — if something feels off, it's safer to delete than risk opening it.


When Will the Spam Reduce?

If your data broker scan is still in progress, you may notice a gradual reduction in spam over time. The longer you're protected, the less information spammers can find and use to target you, but Control+ does not guarantee that all spam emails will stop. Your email provider's filtering also affects how many messages reach your inbox.

💡 Spam is a common internet problem, but with Control+ removing your personal info and your own safe habits in place, your inbox should become noticeably safer over the coming weeks.

If your data broker scan is still in progress, you may notice a gradual reduction in spam over time. Data broker removals can take several weeks or longer, and scammers may continue using information obtained before you joined Control+. Spammers can also use spoofed or newly created numbers and email addresses, so Control+ cannot instantly stop every existing campaign. The longer you're protected, the less information spammers can find and use to target you.

When Will the Spam Reduce?

If your data broker scan is still in progress, you may notice a gradual reduction in spam over time. The longer you're protected, the less information spammers can find and use to target you.

💡 Spam is a common internet problem, but with Control+ removing your personal info and your own safe habits in place, your inbox should become noticeably safer over the coming weeks.

Updated on: 23/07/2026

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