Subscription

• How to cancel my subscription?

  Depending on where you purchased your subscription, the cancellation process will differ. Please follow the instructions for your purchase method below. If You Subscribed via Control+ Website Open the Control+ app and go to the Profile tab. Tap Account → Subscription. Tap Cancel my protection. (https://storage.crisp.chat/users/helpdesk/website/-/f/e/9/6/fe964df28c584000/subscription1wnl0zz.png =400x400) If You Subscribed via the Apple App Store All subscriptionsPopular

• How to view my subscription

  You can easily view all details about your subscription directly in the app. How to View Your Subscription Details Open the Control+ app and go to the Profile tab. Tap Subscription. There you will find: Your subscription plan Current billing period Subscription status Next renewal date Start date of your subscription Last invoice number 💌 Invoices by Email After each payment, an invoice is automatically sent to your email. If you don't see it in your inbox, plePopular

• When will I be charged?

  We want to keep you informed about your billing schedule so there are no surprises! 📌 Billing Cycle Your subscription is charged based on the duration of your selected plan, starting from the day you made your initial payment. 📌 Next Renewal Date You can always check your next billing date and other subscription details directly in the app: 👉 How to View My Subscription 📌 Invoices After each payment, an inSome readers

• How to reactivate my subscription

  If your subscription has expired or been canceled, you can easily reactivate it. Follow the steps below depending on where you originally purchased your subscription. 🌐 Web Subscription Open the Control+ app and go to the Profile tab. Tap Account → Subscription. Select Reactivate or Renew and follow the prompts to complete your payment. (https://storage.crisp.chat/users/helpdesk/website/-/f/e/9/6/fe964df28c584000/subscription1qepj60.png =400x400) 🍏 Apple SFew readers

• I Thought the Charge Would Be Daily or Monthly — Why Was It Taken All at Once?

  We understand this can feel surprising. Many customers initially expect to be charged a small daily or monthly amount, then become concerned when they see the full subscription amount processed at once. 💳 How Billing Works Control+ subscriptions are billed upfront for the full selected subscription period. This means your payment is processed as one complete charge at the beginning of your plan — not split into smaller daily or monthly amounts. Advertisements or pricing pages may sometimFew readers

Payment

• I need to change my payment method

  Updating your payment details is quick and easy. You can securely manage your billing information anytime through your Stripe Customer Portal. 🌐 How to Update Your Payment Method Go to the Customer Portal and enter your email address. You'll receive a login link — click it to access your Stripe Customer Portal. In the portal, you can: Update your credit or debit card Add a new payment method Remove outdaSome readers

• My payment has Failed – What should I do?

  If your payment didn't go through, don't worry — this can usually be resolved quickly. 📌 Why Payments Can Fail Some common reasons include: Your card has expired or was declined Insufficient funds Your bank blocked the payment for security reasons Your payment details need to be updated 📌 What to Do Next 1. Check Your Payment Method Make sure your card or payment account is up to date: 👉 How to Change My Payment Method (https://controlplus.crisp.help/en/article/i-need-to-chaSome readers