Getting Started
Complete Your Profile
To get the most out of Control+, it’s important to complete your profile with accurate information. This allows us to protect you effectively and carry out data removal requests on your behalf. 📌 What Information Do I Need to Provide? When you complete your profile, you’ll be asked to add: Email Address Date of Birth Phone Number Home Address This information is required to complete Data Broker Removal processes, as many data brokers need verified details to procFew readersDownload the Control+ App on an Apple iOS or Android Device
Getting started with Control+ is quick and easy. Just follow the steps below to install the app on your phone or tablet. Download on the App Store Tap the link above to open the App Store Tap Get to install Confirm with your Apple ID or Face ID Once installed, open the app and sign in to your account. Download on Google Play (https://plaFew readers
Features
Can I add additional emails?
We understand that many people use several email addresses, and we’ve got you covered. The Identity Protection feature allows you to add extra emails so they’re all protected and monitored for breaches and threats. 👣 How to Add Additional Emails: Go to your account → Home → Scroll to “Identity Protection” → “Edit your emails” (https://storage.crisp.chat/users/helpdesk/website/-/f/e/9/6/fe964df28c584000/add-emailv9dtlm.png =593x400) You can add up to 3 more email addresses,PopularHow to clean up browsing history in Control+?
Please reinstall the app; this will clean up the browsing history in Control+ Please contact support; we will take care of it for you support@controlplus.appPopularHow to protect my family?
With Control+, you can protect your loved ones, so everyone stays safer online together. 👥 How to Add Family Members: Go to your account → Family; Add up to 4 family members by entering their email addresses and phone numbers; Click “Register” to send invitations; (https://storage.crisp.chat/users/helpdesk/website/-/f/e/9/6/fe964df28c584000/family1oe6e0z.png =222x400) OSome readersFeatures Overview
Here’s what Control+ can do to keep you protected: 🛡️ Identity Protection & Dark Web Monitoring Control+ scans the dark web for any known leaks involving your email and phone number. If your data is found, you’ll get detailed information about exactly what was exposed, like your name, address, or passwords. This way, you can act quickly to secure your accounts and protect your identity. 🌐 Browsing Security Browsing Protection checks every website you visit in Chrome, Safari, and inFew readersCan I install Control+ on My Laptop?
Control+ is designed primarily to protect your mobile experience and is currently available as an app for iOS and Android smartphones. Installation on Laptops and Desktops At this time, Control+ does not support installation on laptops or desktop computers. The app’s features are optimized for mobile devices, including protection for mobile browsers, SMS, and calls, which aren’t applicable on most laptops or desktops. You can learn how to download and install the app here: DownloadFew readers
Troubleshooting
I completed my profile, but nothing happened
Once you have completed your profile, the Data Brokers Removal scan starts right away, and it typically takes up to 5 days to fully complete. During this time, our system is thoroughly checking data broker databases for any records containing your personal information and preparing requests to remove it. You’ll receive a notification as soon as the scan is finished, and we’ll guide you through the next steps if anything needs your attention. You can contact us anytPopularI joined Control+ and some of my emails were deleted, why?
We only use your email address as a reference to scan the web for data breaches and to alert you if your information appears in leaked or compromised databases. This helps protect you from identity theft, scams, and other online threats — but it does not give us access to your personal email account or messages. If you're missing an importSome readers"Browsing Security" is not activated on my iPhone
If you're using an iPhone and notice that Browsing Security isn't active, don’t worry—it’s likely just a quick settings adjustment. To enable Browsing Security, you’ll need to make sure the Control+ DNS profile is selected in your device settings. Here’s how to do it: Open the Settings app on your iPhone Go to General Tap VPN & Device Management (https://storage.crisp.chat/users/helpdesk/website/-/f/e/9/6/fe964df28c584000/protection-1rginmt.png =642x400) SelecSome readersI’m still getting a lot of spam messages. Isn’t this app suppose to block them?
Control+ does not block emails directly, and we don’t access your email inbox for privacy and security reasons. However, here’s how we help reduce spam and scam emails over time: 📉 We remove your personal information from data brokers — these are the companies that sell your email address and other data to marketers and, unfortunately, even scammers 🔍 We monitor the dark web to see if your email has been leaked in breaches 🚫 As fewer companies have access to your email, tFew readersMy App crashes - what should I do?
If your app keeps crashing or closing unexpectedly, here are a few steps you can try to resolve the issue: ✅ Troubleshooting Steps 1️⃣ Make sure your app is updated Open the App Store or Google Play and confirm you have the latest version installed. Updates often include important fixes for crashes and bugs. 2️⃣ Restart your device A simple restart can clear temporary glitches. After restarting, open the app again to see if the issue is resolved. 3️⃣ Check your internet connectionFew readersI forgot my password – what should I do?
No worries—resetting your password only takes a minute. 📌 How to Reset Your Password: Open the app and go to the login page Click “Forgot password?” Enter the email address linked to your account Check your inbox for the password reset email Click the link in the email and create a new password 💡 Tip: If you don’t see the email within a few minutes, please cheFew readersI deleted my Account—How can I restore it?
If you’ve accidentally deleted your account, don’t worry—there’s still time to get it back. You can contact our support team within after deletion to restore your account. After 30 days, your data will be permanently removed and cannot be recovered. ✅ How to Request a Restore Please reach out to our support team support@controlplus.app with: The email address linked to your account Your full name (if applicFew readersI made a mistake in my Email – What can I do?
If you entered the wrong email address and now can’t access your account, don’t worry—we’re here to help! 📌 What You Need to Do: Please contact our support team at: 📧 support@controlplus.app When you reach out, include as much information as possible to help us verify your identity quickly, such as: Your full name Payment details Any subscription or account details you have This helps us confirm you’re the rightful owner and allows us to update your email address safely.Few readersWhy did you block my friend on Facebook/Telegram/etc?
If you’ve noticed that a contact appears to be blocked on Facebook, Telegram, or another messaging platform, you might be wondering if Control+ is responsible. Rest assured—Control+ does not block anyone on your social or messaging apps. 🛡️ What Control+ Does Control+ is designed to protect you from: Scam and phishing websites Data leaks on the dark web Malicious links and fraudulent content We never access your contacts, conversations, or social media accounts, and we do notFew readers