Performance questions and issues

• I’m still getting a lot of spam messages. Isn’t this app suppose to block them?

  While Control+ doesn’t directly block emails (to keep your inbox private and under your control), we’re working behind the scenes to reduce scams and keep your online experience safer. Here’s how Control+ protects you: ✅ Removing your info from data brokers so spammers can’t easily buy your details. ✅ Monitoring the dark web for any breaches connected to your email. ✅ Blocking scam sites and phishing links while you browse. What Control+ does While Control+ doesn’tSome readers

• I joined Control+ and some of my emails were deleted, why?

  We only use your email address as a reference to scan the web for data breaches and to alert you if your information appears in leaked or compromised databases. This helps protect you from identity theft, scams, and other online threats — but it does not give us access to your personal email account or messages. If you're missing an importSome readers

• Why Does Data Broker Scan and Removal Take So Long?

  It’s normal for data broker scans and removals to take some time. Here’s why: Initial Scan and Removal On average, the initial phase takes 2–3 business days. During this time, we: Scan to identify where your personal data is exposed. Send out the first round of removal requests to data brokers. Why Some Removals Take Longer Varied response times: While some data brokers act quickly, others may take a few weeks to fully process and remove your information. Complex data nFew readers

• My App crashes - what should I do?

  If your app keeps crashing or closing unexpectedly, here are a few steps you can try to resolve the issue: ✅ Troubleshooting Steps 1️⃣ Make sure your app is updated Open the App Store or Google Play and confirm you have the latest version installed. Updates often include important fixes for crashes and bugs. 2️⃣ Restart your device A simple restart can clear temporary glitches. After restarting, open the app again to see if the issue is resolved. 3️⃣ Check your internet connectionFew readers

• I’m still getting a lot of spam calls

  Why Spam Calls are still showing up Even after taking steps to block spam, it’s normal to still receive some calls at first. Here’s why: Spammers constantly change numbers: Spammers frequently rotate the numbers they call from, so some calls may still get through even after protections are in place. Data broker removals take time: When you start using our service, removals from data brokers are still in progress. It can take a few weeks before you notice a significant drop in spaFew readers

• Why did you block my friend on Facebook/Telegram/etc?

  If you’ve noticed that a contact appears to be blocked on Facebook, Telegram, or another messaging platform, you might be wondering if Control+ is responsible. Rest assured—Control+ does not block anyone on your social or messaging apps. 🛡️ What Control+ Does Control+ is designed to protect you from: Scam and phishing websites Data leaks on the dark web Malicious links and fraudulent content We never access your contacts, conversations, or social media accounts, and we do notFew readers

• My phone is too slow with Control+

  We understand how frustrating it can be when search speeds feel slower than usual — especially if you rely on them daily. Control+ is designed to run efficiently while protecting your privacy and blocking potential threats, so significant slowdowns are uncommon. If you’re noticing slower searches, it’s usually due to factors on your device or network, such as: Device performance: Low memory or storage can affect speed. Background processes: Other apps, browser extensions, or tabs ruFew readers

• My Internet Is Not Working With Control+ On

  If you notice connectivity issues while using Control+, don’t worry — Control+ does not access, manage, or interfere with your internet connection. Why You Might Experience Internet Issues Network or ISP problems: Connection drops are usually related to your Wi-Fi, mobile network, or Internet Service Provider. Device settings or VPNs: Some device configurations, VPNs, or firewall settings can temporarily affect connectivity. Other apps or background processes: Heavy netFew readers

• Why Browsing Protection Is No Longer Available

  You may have noticed that Browsing Protection has been removed from Control+. We made this change because modern devices and browsers already include strong built-in security features that protect you from unsafe websites and online threats. By removing overlapping functionality, we can focus on improving the features that provide the most effective protection for you. What This Means for You Your overall security remains fully covered — you’re still protected against the lFew readers

• I completed my profile, but nothing happened

  Once you have completed your profile, the Data Brokers Removal scan starts right away, and it typically takes up to 5 days to fully complete. During this time, our system is thoroughly checking data broker databases for any records containing your personal information and preparing requests to remove it. You’ll receive a notification as soon as the scan is finished, and we’ll guide you through the next steps if anything needs your attention. Meanwhile, to get the most out of the app,Popular