Why Am I Seeing “Your Phone or Email Is Already in Use”?

If you see an error saying “Your phone or email are already in use”, it means that your phone number or email address is already linked to an existing Control+ account.

Common Reasons for This Error

• You may have already created an account during your purchase.
• You might have started setting up your account earlier but didn’t finish.
• You could have used the same email or phone number with a different Control+ plan.

If you’re encountering this issue, we will be happy to help you troubleshoot and get your account set up correctly.

Updated on: 04/11/2025