How do I set up a password for my account?

Normally, you'll be prompted to set up a password right after your purchase. If that didn't happen, don't worry — you'll receive email reminders with a secure link to complete your password setup.

If Your New Password Is Still Not Valid

If you reset your password but the new password is still rejected, confirm that you are using the email address linked to the active license. A subscription may be associated with a different email address than the one you are trying to use. Check any other email address you may have used when creating the account or purchasing the subscription.

If You Didn't Receive the Email

You can easily create or reset your password directly through the app:

1. Download and open the Control+ app (if you haven't already).
2. Tap Log In.
3. Enter the email address you used for your purchase.
4. Tap Forgot my password.
5. Follow the instructions in the email you receive to set up your password.

💡 Need help? If you're still unable to set up your password, our support team can reset it from our side — just let us know!

Updated on: 22/07/2026