I completed my profile, but nothing happened

Once you have completed your profile, the Data Brokers Removal scan starts right away, and it typically takes up to 5 days to fully complete.

During this time, our system is thoroughly checking data broker databases for any records containing your personal information and preparing requests to remove it.

You’ll receive a notification as soon as the scan is finished, and we’ll guide you through the next steps if anything needs your attention.

Meanwhile, to get the most out of the app, please make sure you activate your protections:

• Call Protection
• SMS Protection
• Browsing Protection
• Identity Protection

These features will help shield you from spam calls, fraudulent messages, malicious websites, and identity-related risks while the Data Brokers Removal scan is running.

Updated on: 09/09/2025