Articles on: Subscription & Payments

How to cancel my subscription?

If you have subscribed via Control+

All subscriptions that were made through the website are managed in App Settings:

📌 How to Cancel Your Subscription:

Go to your account and follow these steps:

Profile → Account → Subscription → Click on “Cancel my protection”



💳 Refunds:

If you are eligible for a refund, please review our Refund Policy here:

Control+ Refund Policy


🤝 Need Help?

You can contact us anytime:

If you have subscribed via Apple Store

All subscriptions that were made through the Apple Store are handled by Apple directly.

Here’s how to proceed:


📌 How to Cancel Your Subscription:

Follow the instructions on Apple’s official support page:

https://support.apple.com/en-us/guide/iphone/iph4e3e7324f/ios


💳 Refunds Through Apple:

Apple is responsible for handling refunds for subscriptions purchased through its platform. You can request a refund by following these steps:

https://support.apple.com/en-us/HT204084


If you have subscribed via Play Market

All subscriptions that were made through the Google Play Store are handled by Google directly.

Here’s how to proceed:


📌 How to Cancel Your Subscription:

Follow the instructions on Google’s official support page:

https://support.google.com/googleplay/answer/7018481


💳 Refunds Through Google:

Google is responsible for handling refunds for subscriptions purchased through its platform. You can request a refund by following these steps:

https://support.google.com/googleplay/answer/2479637

Updated on: 16/07/2025

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