> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://controlplus.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why Is My Protection Not 100%?

Control+ provides multiple layers of protection, but your score will only reach 100% when all available features on your device are active. Here's how to check and enable them.

## Check Your Protection Features

1. Open the Control+ app and go to the **Home** screen.
2. Find **Your services**.
3. Check the status of each feature. Any feature marked **Inactive** or **Set up** needs your attention.
4. Enable the available features: Identity Protection, Call Protection, Browsing Protection, and, on iOS, SMS Protection. For SMS Protection, select Control+ as your SMS filtering app.

## 🛡️ Identity Protection & Dark Web Monitoring

- Control+ scans the dark web for any known leaks involving your email and phone number.
- If your data is found, you'll receive detailed information about what was exposed, such as your name, address, or passwords.
- This allows you to act quickly to secure your accounts and protect your identity.

## ✉️ SMS Protection (iOS only)

- SMS Protection automatically filters suspicious and fraudulent text messages.
- After selecting Control+ as your SMS filtering app, dangerous messages are moved to a junk folder, keeping your inbox clean and protecting you from phishing attempts.

## 📞 Call Protection

- Call Protection blocks unwanted and spam calls before they reach you.
- You can view blocked numbers and manage them directly in the app, including allowlisting trusted numbers or permanently blocking others.

## 🌐 Browsing Protection

- Browsing Protection checks the websites you open in Chrome, Safari and in-app browsers, and blocks dangerous ones.
- On Android, it requires the Accessibility permission for Control+. On iPhone, it requires \[CONFIRM: VPN/DNS configuration]. If this permission is removed, Browsing Protection will show as **Inactive**.

## 🗑️ Data Removal

- Control+ automatically submits removal requests on your behalf to hundreds of data broker sites.
- You can track progress directly in the app, and we continue monitoring to make sure your data stays off.

## What Does My Protection Score Mean?

Your score reflects how many features are currently active \[CONFIRM: whether Browsing Protection counts towards the score]. For example:

| Active Features | Protection Score |
| ---- | ---- |
| All features enabled | 100% |
| Some features inactive | 50%, 66%, etc. |
| No features active | 0% |

💡 **Tip:** Each layer works together to give you the most comprehensive security and privacy coverage. Data broker removal progress is separate from the protection percentage shown on the Home screen.