> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://controlplus.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Call Screening: Managing Screened Calls & Notifications

### Where to find everything

Open Control+ → Call Protection. Your spam-blocking (Call Protection) and Call Screening toggles both live here, so you can see and manage them together.

### The Screened Calls log

Tap Screened Calls to see every unknown call that went through screening — including calls that didn't trigger a notification. Each entry shows the number, a snippet of what was said, and the time.

### What a notification looks like

When a screened call matters, you get a push notification with:
* Who called and what they said (a short transcript excerpt)
* Three quick actions: Call back, Add to contacts, Block this number

### What no notification means

If nothing said seemed important, or the caller was clearly spam or irrelevant, you won't get a ring or a push — but the transcript is still logged in Screened Calls in case you want to check later.
*Tip: use Add to contacts for numbers you want to keep. Anyone in your contacts always rings through normally and skips screening from then on.*